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When buying an article in Euroskor online store

You are entitled to return the ordered article within 14 days. EUROSKOR LATVIA, LTD guarantees refund or replacement of the returned article, if you have preserved its initial quality as it was at the moment of ordering the article. In returning or changing the product, buyer is responsible for shipping charges. The returned footwear shall not be worn, tatty, washed or otherwise damaged.

Process of returning:

  1. In order to receive refund, fill in the document application,(open and download the document by clicking on it), scan or take a picture of it and send it to eveikals@lloyd.lv
  2. Return the article to any LLOYD store (shopping centers: Spice, Alfa, Domina, Galleria Rīga, Akropole) or send it by currier to an address agreed with e-shop manager (add to the parcel an application and invoice originals).
  3. When we will receive the returned article, you will receive refund in your bank account within 10 business days.

When buying an article in LLOYD store

If the article is defected and you want to repair, replace it or receive refund, return the article at any our LLOYD store. The list of stores is available in the section “Contacts“. Salesperson will ask you to complete the claim application.

You will need to present the purchase receipt. The receipt copy or payment order from online banking will not be considered as a proof of purchase, on the basis of which you can return the article.

Your application will be examined by an expert and answered by shop manager within 15 business days.

Your purchase has 2-year warranty, during which you can replace, return the article, or receive refund.

If you have any questions about returning of articles, contact us:

E-mail: eveikals@lloyd.lv

Phone: +371 20028422

Working hours: Mon-Fri 9:00 am – 5:00 pm


Please, be informed about other regulations:

Shipping information Privacy policy Terms of use